1- Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats of all own brands of Metro Group

2- Construct workflow charts and diagrams, studying system capabilities, writing specifications and entailing details of how and when the products will be marketed

3- Consistently in touch with the market trends and give real time feedback to the management in terms of reports detailing the competitive products sale and customer satisfaction level

4- Meet with the new clients with the sale teams across all stores in Pakistan and help the sale team for perfect pitching of own brands

5- Take feedback from customer regarding the product quality, packaging, use and other related things

6- Recommend controls by identifying problems, writing improved procedures show them in effective worksheets and reports so the management can minimize losses and maximise profits.

7- Define project requirements by identifying project milestones, phases and elements; forming project team, establishing project budget

8- Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions

9- Maintain user confidence and protect operations by keeping information confidential

10- Prepare technical reports by collecting, analyzing and summarizing information and trends

11- Contribute to team effort by accomplishing related results as needed

- Responsible for handling portfolio of 45 corporate clients

- Managing sales of 9M-10M per month with standard increase in growth

- Managing and procuring products required for all customers and keeping the minimum threshold level.

- Manging payments and credit records of all customers

- Recovering payments from customers before they fall in ageing

Implementing and revising a company’s compensation program
Creating and revising job descriptions for line managers as per compliance with the company policy
Conducting annual salary surveys and presenting them to the board so that competitive advantage can be attained
Developing, analyzing, and updating the company’s salary budget as per annual allocation from the board
Developing, analyzing and updating the company’s evaluation program
Maintaining and revising the company’s handbook on policies and procedures keeping vision and guidelines of the company in mind
Performing benefits administration as per the market norms
Overseeing recruitment efforts for all personnel, including writing job descriptions
Conducting new employee orientations and employee relations counseling with the help of team members
Overseeing exit interviews of employees
Managing team of 3 subordinates and making sure all company records are maintained
Participating in administrative staff meetings and discussing for problems if any

DAILY TASKS

Answering employee questions
Processing incoming mail
Creating and distributing documents
Providing customer service to organization employees
Serving as a point of contact with benefit vendors/administrators
Maintaining computer system by updating and entering data
Setting appointments and arranging meetings
Maintaining calendars of HR management team
Compiling reports and spreadsheets and preparing spreadsheets
HR assistants are involved in a number of areas of human resources, including:

Recruitment/New Hire Process

Participating in recruitment efforts
Posting job ads and organizing resumes and job applications
Scheduling job interviews and assisting in interview process
Collecting employment and tax information
Ensuring background and reference checks are completed
Preparing new employee files
Overseeing the completion of compensation and benefit documentation
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
Conducting benefit enrollment process
Administering new employment assessments
Serving as a point person for all new employee questions